“Truth Hardware has become a real strategic partner for us. They’ve done a fantastic job being more flexible to find a solution that worked and helped transition the Encore system. Now we offer the improved aesthetics and smoother cranking under heavier loads that our customers demand.”
-Bill Tindell, Director of Product Development, Windsor Windows & Doors

Windsor Finds a Winner
With Truth’s Flexible Approach

Problem.
To be more competitive, Windsor Windows & Doors was ready to upgrade its window hardware. They needed the aesthetics of a folding and nesting crank along with smooth, reliable operation. And they needed both at a price that would satisfy suppliers and end customers.

Solution.
Truth Hardware displayed unparalleled flexibility, offering product options and working within Windsor's cost parameters. Truth worked closely with Windsor to show how they would benefit from their Encore operator system. They even provided a detailed cost comparison analysis of Encore versus Windsor’s existing system, helping them make a fully informed decision.

Ongoing technical support and flexible, expert in-person consultation made Windsor’s choice easy—Truth’s Encore line met their every need. Truth’s Product Transition Team collaborated with Windsor to make the change smooth, fast and trouble free.

Result.
Today, Windsor reaps the benefits of the Encore system. Features like a full-flip folding handle, removable snap-fit cover, and plated finishes keep them more competitive.

Better style and improved quality. From a more flexible hardware supplier. Truth Hardware. Better from every perspective.

 

 

Truth Hardware - Better from every perspective (tm)

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